01“Can I see a doctor tomorrow?”
Find the right doctor, offer a real slot, and give the patient a clear next step.
Answer · Appointment ready↗
Voice AI Agent
The front desk that picks up every time.
A voice layer that turns missed calls into booked care and clear next steps.
- Answers the first question in seconds
- Moves bookings, reminders, and follow-ups forward
- Hands sensitive moments to the right human
Incoming patient callWants to book with Dr. MehtaNow
9:41● ◔ ▰
⌄Bharat ClinicVoice AI•••
Connected · 00:42
I’d like to book an appointment with Dr. Mehta this week.
I found two available appointments with Dr. Mehta. Would Thursday at 11:30 AM work for you?
One voice layer across the journey
Four moments. One patient journey.
01
02“Please remind me about my appointment.”
Confirm the details, reach the patient at the right time, and capture the response.
Reminder · Response captured↗
03“How are you feeling after your visit?”
Check in when it matters and route concerns to the care team with the right context.
Follow-up · Escalation↗
04“A person should take this one.”
Recognise sensitive or uncertain moments and pass them on without losing the conversation.
Safe handoff · Owner clear↗
Journey coverageA call path for every moment.
Live today4moments in the journey
1shared patient context
Today’s coverageTuesday · 9:00 AM-9:00 PM
Latest outcomesAll moving
↗Appointment readyToday · 4:12 PMDone
✓Reminder confirmedToday · 3:48 PMDone
→Follow-up routedToday · 3:26 PMReady
Inside the call
Patients speak like people. The agent listens for what matters.
No menu maze, no rigid script, and no need to repeat the same detail. The conversation can feel natural while still ending in useful work.
Understands interruptions Clarifies missing details Ends with a next step
Riya Kapooris calling youArjun Mehtais calling you
Priya Shahis calling you Live call00:42
“I’m not feeling right after the visit.”
I’ll make sure the care team follows up today.Next action Route with context ↗The outcome for your team
The conversation becomes work your team can use.
Every call ends with a clear request, the important details, and a next step your clinic can act on.
A useful handoff, not just a recording
From hello to next action.
The agent listens for what matters, then gives your team a brief they can use without replaying the whole call.
- 01Understands the intentTurns a natural conversation into an appointment, reminder, follow-up, or handoff.
- 02Captures the detailsKeeps names, dates, preferences, and decisions together in a format your team can scan.
- 03Leaves a clear ownerShows what happens next and who needs to act, without making the patient start again.
Patient calling
“I need a slot with Dr. Mehta.”
Intent + next stepPreparing the handoffRequest understood · Context attached
Call brief Ready for team
Next actionOffer Thursday at 11:30 AM ↗
Then the agent2 steps queued
✓
Patient gets confirmationThe next message is clear and tied to the chosen slot.
↗
Reception sees the contextThe request arrives with the details needed to act.
Build the layer you need
Start with one workflow. Expand when it works.
Choose the moments that create the most phone work today, then add more as your team sees the value. See the full capability list
01 · First response Always on
Be there when teams cannot
Give every patient a reliable place to start, without asking reception to be everywhere.
24/7 first response12+ Indian languagesClinic-specific greetingFallback rules that protect patients
02 · Patient access Queue moving
Take routine work off the queue
Move simple requests from a ringing phone to a confirmed next step.
Book and rescheduleDoctor and availability discoveryReminder and confirmation callsStructured intakeFollow-up check-ins
03 · Team control Context attached
Know when to hand over
Keep your people in control when a conversation needs judgement, context, or care.
Intent and call summariesNext-action routingHuman escalationOwner and statusReviewable history
The guardrails are yours
Automate the steps. Keep the judgement with your team.
Choose what the agent can say, do, and escalate. It handles the repeatable work; your clinicians stay in charge of the moments that need them.
Read how we keep calls safeBharat Clinic / Patient access Active
✓Answer common patient questionsApproved clinic information onlyON
✓Offer or move appointmentsConfigured slots and actions onlyON
×Give clinical adviceRoute to a person every timeOFF
✓Leave a clear handoffSummary and next action attachedON
Choose the first workflow